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Purpose: This paper discusses how Lean Six Sigma companies can work to create resilience and robustness in the supply chain.Methodology/approach: A case study in four companies with observations and face-to-face interviews has been conducted.Findings: Quality tools and methods are very effective to make the supply chain processes robust and less risky. It has been indicated that Lean Six Sigma companies are robust and have some degree of resilience. It is also important to re-invest in activities that make the entire supply chain resilient. The savings generated from the Lean Six Sigma might be re-invested in risk prevention and mitigation solutions as to create redundancies in the supply chain. Sales and operations plans may be more structured and well worked-out in order to be resilient. Different professions and staff from different companies could be represented in the same training “wave” which can …
Publication date: 
1 Jan 2008

Håkan Andersson, Peter Berkesand

Biblio References: 
Volume: 2007 Issue: 2006 Pages: 2005